Travel Consultant

At Chelmsford Star Co-operative Travel, we provide exceptional customer care across a range of activities, including:

• Advising on and booking holidays
• Processing payments
• Maintaining workplace standards

About You:

We are looking for candidates with the following qualifications:

• Experience in sales or customer-focused environments
• Passion and enthusiasm for travel and holidays
• A confident and sociable nature
• Excellent communication skills
• GCSE or equivalent qualification

Your Responsibilities:

As part of our team, your key responsibilities will include:

• Delivering outstanding customer service to ensure all client needs are met
• Maintaining effective and up-to-date displays of brochures and promotional materials
• Continuously developing your knowledge of the travel industry
• Accurately filing all administration tasks, such as booking records
• Promptly banking and balancing all financial transactions
• Upholding a polite and professional demeanor in all interactions, both face-to-face and on the telephone
• Maintaining a professional appearance and attitude

Chelmsford Star Co-operative Society Ltd was established in 1867, following a meeting of workers from a local ironworks, 23 years after the founding of the first Co-operative Society. We began trading in a small shop on Tindal Street, Chelmsford, and later merged with the Braintree and West Essex Co-operative in the late 1960s.

The Society provides goods and services throughout Mid Essex to both members and customers. Our family of businesses includes food, travel, funerals, and department stores.

Benefits:

• We offer our employees the following benefits:
• 28 days of annual leave (including bank holidays) on a pro-rata basis
• Auto-enrollment in our pension scheme
• Employee discounts across all Society trading divisions
• Flexible working hours
• Death in service benefit
• Free tea and coffee during breaks